Shipping & Return Information

Delivery Rates and Times

How much will I be charged for delivering my order? When can I expect it to arrive?

Special Services

Can I arrange for expedited shipping?

International Orders

Will you ship my order to an address outside the USA? Can I place an order from outside the USA?

Delivery Rates & Times

Standard Shipping and Processing

Shipping within the U.S. (excluding Hawaii and Alaska)

Our shipping and processing rates cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead. Standard rates are based on the merchandise weight and the delivery address [as detailed in the chart below.]

Most items are shipped from our warehouse in Salt Lake City, Utah and should arrive within five business days of our receiving your order. You'll find clarification of the shipping methods and times noted with the product description, as well as in your shopping basket once the item is added.

Shipping to Alaska, Hawaii and U.S. Territories

Our shipping and processing rates cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead. Standard rates are based on the merchandise weight and the delivery address [as detailed in the chart below.]

Most items are shipped from our warehouse in Salt Lake City, Utah and should arrive within five to ten business days of our receiving your order. You'll find clarification of the shipping methods and times noted with the product description, as well as in your shopping basket once the item is added.

Shipping to International Destinations

We have shipped our product all over the world, including Canada, England, Japan and Australia. We do not take responsibility for individual countries laws and this risk must be assumed by you. Any shipment abroad requires payment for the product and shipping charges in advance and the purchasers assumes all risk associated with the shipment, including whether such item will be permitted into the country by customs. Please email us at customerservice@xagave.com for cost of shipping your order internationally.